The identity protection of our members’ private information is our top priority. To provide you with optimal protection, we offer you identity protection services through Experian®´, an industry leader in providing credit monitoring and identity theft protection services. This service is being provided to you, free of charge, for as long as you’re a Blue Cross member, but you’ll need to enroll annually.
Experian Identity Protection Services Include:
- Credit monitoring—an ongoing review of activity that may affect credit
- Fraud detection—the identification of potentially fraudulent use of your identity or credit
- Credit and identity repair—assistance in resolving issues of fraud that negatively impact your credit or identity
Your Options and How to Enroll
As a Blue Cross member, you and your family can enroll in two of Experian's identity protection products:
Experian product | What does it provide? | Who is it for? | How to enroll |
---|---|---|---|
IdentityWorksSM Credit 1-Bureau |
|
You and dependents over 18 |
|
IdentityWorksSM Minor Plus |
|
Dependents under 18 | |
Note: To complete the enrollment process, you’ll need the date of birth and social security number for each individual you want to sign up. |
What does it provide?
ProtectMyID®′
|
FamilySecure®′
|
Who is it for?
ProtectMyID®′ You and dependents over 18 |
FamilySecure®′ Dependents under 18 |
How to enroll
IdentityWorks
|
IdentityWorks
|
Members in FEP, Medicare Advantage, and BlueMedicare RX plans aren’t eligible for this service.
Questions for Experian?
If you have question about the Experian IdentityWorks products or the enrollment process, please contact Experian at 1-866-579-5479. If you’d like to enroll over the phone with Experian, please log into MyBlue or call Member Service at the number on your ID card to obtain the engagement and activation codes. You’ll need to provide these codes to the Experian representative.