The identity protection of our members' private information is our top priority. To provide you with optimal protection, we offer you identity protection services through Experian®′, an independent company and an industry leader in providing credit monitoring and identity theft protection services. This service is being provided to you, free of charge, for as long as you are a Blue Cross member.

Experian Identity Protection Services Include:

  • Credit monitoring—an ongoing review of activity that may affect credit
  • Fraud detection—the identification of potentially fraudulent use of your identity or credit
  • Credit and identity repair—assistance in resolving issues of fraud that negatively impact your credit or identity

Your Options and How to Enroll

As a Blue Cross member, you and your family can enroll in two of Experian's identity protection products:

Experian product What does it provide? Who is it for? How to enroll

IdentityWorks
Credit 1B
  • Credit monitoring
  • Daily credit reports
  • Identity theft insurance
  • Identity restoration
 You and dependents over 18
  1. Sign into bluecrossma.com/myblue and click "Identity Protection" under "News & Updates".
  2. Follow the instructions on the page under "Your Options and How to Enroll" to access the activation code and link to the Experian IdentyWorks enrollment website.
If already logged in, access your Experian code here
IdentityWorks
MinorPlus
  • Internet surveillance of identity
  • Social security number tracking
  • Identity theft insurance
  • Identity restoration
 Dependents under 18
  1. Sign into bluecrossma.com/myblue and click "Identity Protection" under "News & Updates".
  2. Follow the instructions on the page under "Your Options and How to Enroll" to access the activation code and link to the Experian IdentyWorks enrollment website.
If already logged in, access your Experian code here
Note: To complete the enrollment process, you’ll need the date of birth and social security number for each individual you want to sign up.

What does it provide?

ProtectMyID®′

  • Daily credit monitoring services
  • Alerts
  • Credit report checks in Experian's consumer credit database
  • Identity theft insurance
  • U.S.-based fraud resolution team support

FamilySecure®′ 

  • Monthly credit monitoring
  • Credit file misuse alerts
  • Comprehensive fraud resolution support

Who is it for?

ProtectMyID®′

You and dependents over 18

FamilySecure®′ 

Dependents under 18

How to enroll

IdentityWorks
Credit 1B

  1. Sign into bluecrossma.com/myblue and click "Identity Protection" under "News & Updates".
  2. Follow the instructions on the page under "Your Options and How to Enroll" to access the activation code and link to the Experian IdentyWorks enrollment website.
If already logged in, access your Experian code here

IdentityWorks
MinorPlus

  1. Sign into bluecrossma.com/myblue and click "Identity Protection" under "News & Updates".
  2. Follow the instructions on the page under "Your Options and How to Enroll" to access the activation code and link to the Experian IdentyWorks enrollment website.
If already logged in, access your Experian code here

Note: To complete the enrollment process, you’ll need the date of birth and social security number for each individual you want to sign up.

Members in the following plans are not eligible for this service:

  • FEP
  • Medicare Advantage and BlueMedicare RX (PDP)

Questions for Experian?

If you have question about the Experian IdentityWorks products or the enrollment process, please contact Experian at 1-866-926-9803. If you’d like to enroll over the phone with Experian, please log into MyBlue or call Member Service at the number on your ID card to obtain the engagement and activation codes. You’ll need to provide this code to the Experian representative.