Cancer can affect anyone at any age and comes in many forms and levels of severity. People with cancer can often feel overwhelmed with the diagnosis and feel lost in a health care system that offers conflicting answers to their questions. It's hard to know how to sort through all the information, recommendations, and proposed treatments. Our Oncology Case Management team can help guide you whether you have a new diagnosis of cancer or an oncology diagnosis with metastatic disease.
Some of the types of cancer we can help with include: leukemia; lymphoma; and cancers of the lung, colon, prostate, ear nose and throat, endocrine glands, bone and connective tissue, head and neck, breast, female genital tract, genitourinary system, hepatobiliary system, central nervous system, stomach and esophagus.
The program can help members:
- Understand their overall plan of care
- Coordinate care among the providers on their treatment team
- Identify health goals specific to treatment
- Identify and use resources, including transportation, financial support, and community services
Managing Your Cancer Care
Understanding your diagnosis and working with your health care team are two important steps to managing your cancer care.
If you would like to learn more or determine if you're eligible to participate in a Blue Care Connection® Case Management program, please call 1-800-392-0098 and choose option 1. The Blue Care Connection is available Monday through Friday, from 8:30 a.m. to 4:30 p.m. ET.
You can review your plan benefits and claims information, in the My Account section. Member Service representatives are available by calling the number on the front of your ID card.
For answers to your health questions from a registered nurse, 24 hours a day, 7 days a week, call the Blue Care LineSM at 1-888-247-BLUE.